Working Hours



Switchboard +420 597 371 111

+420 597  371  111
+420 738  141  111

Services for patients

Award of phone licence for connection out of UHO

Applicants may ask the attending nurse for award of phone licence to make calls out of UHO.

Upon termination of the therapeutic stay, the patient shall pay the cost of telephone charges and the licence will be cancelled.

Lending of books

According to agreement with the nurse.


These may be used in the dining hall of the clinic or department, or at the patient rooms, as appropriate.

Hotel-type services

All workplaces in the new hospital complement are equipped with the most advanced medical technique. For the patients' comfort, there are bed wards with max. three-bed rooms. We are able to meet even demanding wishes of our patients and offer a single-bed room with extra equipment and with possibility of additional services for direct payment.

Single-bed rooms are equipped with:

  • Phone with independent line (see information about the possibility of award of phone licence). On the patient's request we may install fax station in the rooms of some clinics and departments. The accounting of its operation shall be performed upon hospitalisation accounting.
  • TV and scope of stations connected to satellite reception.
  • Radio receiver with cassette player.
  • Adjustable bed with better quality bed linen.
  • Bathrobe, terry towels, stainless steel cutlery.
  • Armchair and table lamp with movable arm.
  • Refrigerator.

Individual fitness exercises

On request of a natural person, we may offer individual fitness exercises conducted by a physiotherapist. The price is per valid UHO price list.

Other services

Services of hairdresser, barber, chiropodist, delivery of newspapers, magazines, stationery and refreshment according to your wish: cash payment.

Care of our patients does not take place in therapeutic area only

The University Hospital Ostrava with its architectonic arrangement, staffing and instrumentation equipment meets the ideas and demands of a modern hospital of European type which, apart from provision of top care, puts emphasis also on individual and sensitive approach to patients. Creation of positive, motivating and harmonic atmosphere is enabled by wide spectre of offer of further possibilities being available to the patients. In spring, summer and autumn months our patients may relax on benches of the hospital park environment. Several fast food centres make the offer of meals more variable, shopping minicentre is supplied with wide rang of goods. The patients may buy books and magazines as well as flowers and small souvenirs in small shops within the hospital atrium. There is also a restaurant including the terrace, to which they can invite their visitors. For believers, there is a meditation room, where masses are served on Saturdays. Hairdresser's and cosmetic services together with photographic studio also form a part of the service offer that may the patients' stay more pleasant. Art lovers have the opportunity to sit for a while in Ametyst Gallery, where painters, photographers and commercial artists exhibit their works. The gallery has a selling corner as well, where the patients may buy selected artistic works.

City transport timetables

City transport timetables are situated in the Nurses' Home, at the main entrance to the hospital (next to the planned admission), at the policlinic next to information desk, in the oncological clinic building and in the residence hall.

Where you can find us?


Fakultní nemocnice Ostrava
17. listopadu 1790, 708 52 Ostrava-Poruba
GPS: 49° 49' 36" N / 18° 09' 40" E
Phone: +420 597 371 111, E-mail:

Visiting hours

Each day from 3.00 p.m. to 6.00  p.m.

Map of the Premises